Important: We can no longer support Windows XP computers.
You must purchase a new computer with a sticker marked "Designed for Windows 10." Or, you may use computer that is designed for Windows 7 or 8. NOTE: Windows 7 must be updated to Service Pack 1. You can have a tech agent, like Best Buy's Geek Squad, update your computer.
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Basic Requirements: 4GB RAM, 500 GB Hard Drive.
Recommended PC: 4GB RAM, 500 GB Hard Drive (or 128GB SSD) Intel i3 or i5 processor. Microsoft Surface Products: Requires a minimum 64GB drive. You may need to purchase an external USB Hub due to the single USB port on the surface. Grounded AC Adapter: Most Dell and HP computers have grounded AC adapters. As with hospital grade equipment, a grounded AC adapter reduces electrical interference with your Surface EMG device and meets UL requirements for patient safety. IMPORTANT for DynaROM Users: You must be using Office 2010 or higher (OFFICE 365, OFFICE 2015, 2016) to generate reports. Due to Microsoft product keys, you will need to purchase and install separately. Download a free trial of Microsoft Office visit: https://www.office.com/ NOTE: If using an older PC in your office, restore it to factory condition prior to installing the MyoVision software. If you are not comfortable, or don't know how, any tech support agent like Best Buy's Geek Squad, can perform the recovery for you. You can also contact the computer's manufacturer for recovery options. This process removes all previous software installations, viruses and malware and restores the computer to factory new operating condition. You can also Google "recovery for (enter your PC Make and Model)" for instructions. |
Recommended PC |
Minimum Computer Requirements
- PC Running Windows 7 or newer.
- 4 GB RAM (if the computer was not shipped configured by MyoVision).
- Grounded AC Adapter required (note: Targus and Aluratek are companies which sell aftermarket grounded AC adapters for computers). View our recommended products.
- If the computer was NOT provided by us and is NOT new, it should be restored to factory new condition prior to being used for the MyoVision system. This will ensure that all viruses or other issues with the operating system are eliminated. Please contact the manufacturer of your computer for instructions. This is typically an hour process and rarely requires any difficulty or cost.
- Per FDA regulations, the computer you use with your MyoVision software must be used for MyoVision, Microsoft Office and/or MyoVision approved software ONLY.
- MICROSOFT OFFICE: If you are using the DynaROM Report Writing Feature you will need to install Microsoft Office 2010, 2013 or Office 365. We cannot provide Office as you need a license connected to you personally. You only need Word 2010 or 2013, but 2013 is provides a slightly faster and more simple user interface.
Does it work on a MAC?
Although with Windows 7, 8 or 10 installed on your MAC (running Bootcamp or Parallels), literally 100% of our clients using Mac computers have switched to using a PC anyhow. Why? A 15.6" screen Mac costs $1800.00. A 15.6" Screen PC Costs less than $400.00. As soon as users start seeing how much they use the machine, and the fact that it works so flawlessly in Windows, they end up buying a PC. It is just not worth it, seeing their expensive Macintosh being used so much.
Though we don't recommend it. If you plan to use a MAC, you can use Bootcamp, Virtual Machines or other parallels with a copy of Windows 7 or newer installed. Please note: this is an advanced configuration and is not supported by MyoVision and should be configured by an IT professional.
Though we don't recommend it. If you plan to use a MAC, you can use Bootcamp, Virtual Machines or other parallels with a copy of Windows 7 or newer installed. Please note: this is an advanced configuration and is not supported by MyoVision and should be configured by an IT professional.
What computer do you recommend?
The MyoVision software is extremely efficient and will run well on almost any new PC. That being said, the lower cost Dell and HP 15.6" PC computers running Windows 8.1 are recommended, as they have Grounded AC adapters and run extremely well. Remove all bloatware if possible (see your tech friends or have Best Buy do it). These machines sell for between $300.00 and $400.00 USD
Why don't you include Microsoft Office with my system?
Microsoft Office is a product licensed directly to end-users, and therefore we cannot legally provide it. The least expensive option is a one year license to Office 365 for around $50.00. Go to the following link: Microsoft Office on Amazon
