Important: We no longer support Windows XP computers.
NOTE: Windows 7 must be updated to Windows 10 by 2021.
Basic Requirements:
Grounded AC Adapter: Most computers have grounded AC adapters, but it's always good to double check. This is essential in reducing electrical interference with your Surface EMG device and is a UL requirement for patient safety.
Microsoft Surface Products: Requires a minimum 64GB drive. An external USB Hub may be required if you require more than one USB port.
IMPORTANT for DynaROM Users: You must be using Office 2010 or higher (OFFICE 365, OFFICE 2015, 2016) to generate reports. Due to Microsoft product keys, you will need to purchase and install separately. Download a free trial of Microsoft Office visit: https://www.office.com/
NOTE: If using an older PC in your office, restore it to factory condition prior to installing the MyoVision software. If you are not comfortable, or don't know how, any tech support agent like Best Buy's Geek Squad, can perform the recovery for you. You can also contact the computer's manufacturer for recovery options. This process removes all previous software installations, viruses and malware and restores the computer to factory new operating condition. You can also Google "recovery for (enter your PC Make and Model)" for instructions.
- 4GB RAM
- Recommended 256 GB hard drive. If you are using your computer strictly for MyoVision, a bare minimum 128128 GB Hard Drive will also work.
- Intel i3 (at minimum)
Grounded AC Adapter: Most computers have grounded AC adapters, but it's always good to double check. This is essential in reducing electrical interference with your Surface EMG device and is a UL requirement for patient safety.
Microsoft Surface Products: Requires a minimum 64GB drive. An external USB Hub may be required if you require more than one USB port.
IMPORTANT for DynaROM Users: You must be using Office 2010 or higher (OFFICE 365, OFFICE 2015, 2016) to generate reports. Due to Microsoft product keys, you will need to purchase and install separately. Download a free trial of Microsoft Office visit: https://www.office.com/
NOTE: If using an older PC in your office, restore it to factory condition prior to installing the MyoVision software. If you are not comfortable, or don't know how, any tech support agent like Best Buy's Geek Squad, can perform the recovery for you. You can also contact the computer's manufacturer for recovery options. This process removes all previous software installations, viruses and malware and restores the computer to factory new operating condition. You can also Google "recovery for (enter your PC Make and Model)" for instructions.
Minimum Computer Requirements
- Computer (PC) Running Windows 8 or newer.
- 4 GB RAM
- Grounded AC Adapter required . View our recommended products.
- If the computer is not brand new, it should be restored to factory new condition prior to being used for the MyoVision system. This will ensure that all viruses or other issues with the operating system are eliminated. Please contact the manufacturer of your computer for instructions. This is typically an hour process and rarely requires any difficulty or cost.
- Per FDA regulations, the computer you use with your MyoVision software must be used for MyoVision, Microsoft Office and/or MyoVision approved software ONLY.
- MICROSOFT OFFICE: If you are using the DynaROM Report Writing Feature you will need to install Microsoft Office 2010, 2013 or Office 365. We cannot provide Office as you need your own license.
Does it work on a MAC?
We do not recommend it. Though it is possible if you plan to use a MAC, you can use Bootcamp, Virtual Machines or other parallels with a copy of Windows 8 or newer installed. Please note: this is an advanced configuration and is not supported by MyoVision and should be configured by an IT professional.
What computer do you recommend?
We recommending using a inexpensive, yet efficient Dell or HP 15.6" PC running Windows 8.1 or newer, as they have Grounded AC adapters and run very well. These typically sell for between $300.00 and $400.00 USD
Why don't you include Microsoft Office with my system?
Microsoft Office is a product licensed directly to end-users, and therefore we cannot legally provide it to you. For an inexpensive option, visit: Microsoft Office on Amazon
